Havva Hamoud reserves the right to process, modify, or cancel any transaction at its discretion. All purchases made on www.havvahamoud.com are subject to the following terms:
• Exchanges: Items purchased may be exchanged for another product of equal value within 28 days from the delivery date. To qualify for an exchange, the product must be returned in its original packaging, unused, and undamaged. Havva Hamoud retains the right to assess the condition of all returned items before processing an exchange.
• Non-returnable items: Personalized items and products purchased on sale are considered final sale and cannot be returned or exchanged.
• Handcrafted details: Some of our products feature hand-stitched detailing, which may result in slight variations. These irregularities are a testament to the authenticity of our craftsmanship and do not qualify as defects.
• Liability: Havva Hamoud is not responsible for any lost or stolen items. Customers are encouraged to ensure the accuracy of their shipping information before completing a purchase.
By making a purchase, you acknowledge and agree to these terms. If you have any questions, please contact our support team.